【Special Notice】
This Policy applies solely to the products and services provided by Suzhou Xiuniang Silk Craft Co., Ltd. and its affiliated companies (hereinafter referred to as "we" or "Xiuniang Silk") and their extended functions (hereinafter referred to as "Xiuniang Silk Services"), including the Xiuniang Silk website, official WeChat accounts, video accounts, and various products and services provided to you in new forms emerging with technological development. If any product or service we provide has a separate privacy policy or special provisions in the corresponding legal statement, the privacy policy of such product shall prevail. For content not covered by the privacy policy and user service agreement of such product or service, the content of this Policy shall apply. If products or services of our affiliated companies use products or services provided by Xiuniang Silk without establishing an independent privacy policy, this Privacy Policy shall also apply to such products or services.
Please read the Xiuniang Silk Privacy Policy carefully (especially the bold content) and confirm that you understand our rules for processing your personal information. If you have any questions during reading, you may contact us through the contact information in the Xiuniang Silk Privacy Policy.
Introduction
Welcome to the website of Suzhou Xiuniang Silk Craft Co., Ltd. (the "Website")!
The Website is provided and operated by Suzhou Xiuniang Silk Craft Co., Ltd. ("we"), with our registered address at Xiuniang Industrial Park, No. 2 Zhongfeng Street, High-tech Zone, Suzhou City, Jiangsu Province, People’s Republic of China.
We attach great importance to the privacy of users and the protection of personal information. When you use our products and/or services, we may collect and use your relevant information. Through the Xiuniang Silk Privacy Policy (this "Privacy Policy"), we wish to explain to you how we collect, use, store, share and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete and protect such information.
This Privacy Policy will help you understand the following:
1. What types of information we collect about you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors’ personal information
8. Notices and amendments
9. Third-party links
10. Contact us
Contents
1. What types of information we collect about you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors’ personal information
8. Notices and amendments
9. Third-party links
10. Contact us
1. What types of information we collect about you
When you use the Website, we may collect the following categories of information about you:
Information you provide to us.
We may collect personal information you provide to us. When you send information to us via the "Contact Us" page on the Website, you are required to provide your personal identity and contact information, such as your name, email address, phone number, country and city of residence; you may also provide us with your employment information, such as your employer and job title. We may also obtain information about you from your communications with us, such as your comments, questions, feedback and other content you provide while using the functions of the Website.
Information we collect about you.
During your use of the Website, we may automatically collect certain information about you. Such information may include:
• Technical and device information. We may collect certain technical information about you and your device. Such information may include, but is not limited to, your IP address, system time zone, system language and other system or network identification information.
• Operation and behavior information. We automatically collect information generated when you access the Website and record your usage activities on the Website, including your duration of stay on the Website, which sections of the Website you visited and what information you accessed.
• Cookies and similar technologies. The Website may use "Cookies" and other tracking technologies to store information provided by users of the Website. Cookies are small pieces of data sent from a web server to your browser. Cookies may include information such as user preferences, time spent on the website and pages visited. We use such information to identify you and to customize and improve your experience on the Website. You may manage the Cookies settings on your device through the functions built into most browsers. For example, you may set your browser to notify you when receiving Cookies, or you may choose to block Cookies through your browser; please note, however, that refusing Cookies may restrict your use of certain functions of the Website. In addition, please note that the Website currently does not respond to "Do Not Track" signals sent by you.
Information we collect about you from third parties.
We may obtain personal information about your use and access to the Website from third-party platforms and our service providers, such as the country/region where your system is located, brand and model of your device, browsing records being viewed, browsing history including other services you accessed to reach our website, search records and click records.
2. How we use your information
We may use your information in the following aspects:
Based on our legitimate interests in providing the Website, we may use your information for the following purposes:
• Reviewing your opinions or questions and providing you with appropriate services;
• Enforcing our terms and policies;
• Processing and responding to your requests, inquiries, applications, complaints and feedback;
• Providing support and responding to your requests, feedback and inquiries;
• Monitoring, operating, maintaining and managing the Website;
• Processing and resolving technical problems and malfunctions of the Website;
• Ensuring the effective and efficient operation of the Website;
• Detecting, preventing or otherwise addressing security, fraud or technical issues;
• Improving and enhancing the functions and performance of the Website and related services;
• Properly managing and maintaining our relationship with you;
• Managing our business; and protecting, enforcing or defending our rights and interests (including our rights and interests regarding breaches of our terms and conditions);
• Use for academic research purposes;
• Use for the public interest or public health emergencies in compliance with laws and regulations.
We may use your information for the purpose of fulfilling our legal obligations and responsibilities. With your consent or as permitted by laws and regulations, we may also process your information for other purposes disclosed to you.
3. How we share your information
We may share your information with the following third parties:
Service providers. We may share your information with third parties that provide services to us for the operation and maintenance of the Website, such as website hosting providers, development service providers and cloud service providers.
Our affiliated parties. To provide the Website, we may share your information with any member, subsidiary or affiliated party of our company for purposes including preventing illegal use and supporting users.
Law enforcement agencies and competent authorities. We may share your information with competent authorities, courts, third parties and other institutions as required by court judgments, subpoenas, legal proceedings, regulatory requirements, or where permitted or required by law to disclose information, including situations where we reasonably believe it is necessary or appropriate to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats to the personal safety of any person.
Sale or merger. We may disclose your information to any third party in the following circumstances:
• A third party that acquires or intends to acquire all or part of our assets or shares;
• A third party acquired in whole or in part by us;
• A third party merged with us; or
• A third party that succeeds to all or part of our business.
In each of the above circumstances, such third party shall be legally obligated not to disclose or use your information without our authorization.
Please note that information you voluntarily share or even publicly share when using our services may involve your or others’ personal information or even sensitive personal information. Please carefully consider and decide before sharing.
4. Entrusted processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes, and only share personal information necessary for the provision of products or services. If our partners use your personal information for purposes not entrusted by us, they shall separately obtain your consent.
Our partners include the following types:
Suppliers providing technical services. We may provide your personal information to third parties that support our functions, including suppliers providing infrastructure technical services, data analysis services and data processing services for us.
Advertising and analytics partners. We will comply with laws, regulations and industry general security technologies, and entrust such partners to process information related to advertising placement, coverage and effectiveness.
Where we entrust partners to process personal information, we will sign data protection agreements with them, requiring them to process personal information in accordance with the agreements, this Privacy Policy and relevant laws and regulations.
5. How we protect your information
We implement security measures pursuant to this Privacy Policy and maintain physical, electronic and managerial procedures to protect and secure your information processed by us. However, no data transmission over the Internet is absolutely secure, and we cannot guarantee the absolute security of your information. Any transmission of your information to us shall be at your own risk.
6. How long we retain your information
During your use of the Website services, your personal information will be retained for the period necessary to achieve the purposes set forth in this Policy, and will also be determined in accordance with the mandatory retention requirements of applicable laws, such as the Electronic Commerce Law of the People’s Republic of China, which requires that commodity and service information and transaction information be retained for no less than three years from the date of transaction completion. After the retention period expires, we will delete your personal information or anonymize it in accordance with applicable laws.
We may also retain your information for other legitimate purposes; for example, where we are required to retain personal information by mandatory requirements of laws, regulations, administrative and judicial authorities, contracts or similar obligations. We respect and attach great importance to your rights related to personal information, including:
Right of access. You have the right to request that we confirm whether we process your personal information and to request that we provide a copy of your personal information.
Right of correction. If any personal information we collect about you is incomplete or inaccurate, you may request that we correct or update such information.
Right of erasure. Under certain circumstances, you may request that we delete all or part of your personal information.
Withdrawal of consent. Where our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may not be able to use certain functions of the Website and our services.
You may contact us pursuant to Section 10 (Contact us) of this Privacy Policy to exercise any of your rights. To protect your privacy, we may require you to provide additional information to verify your identity before processing your request.
7. Protection of minors’ personal information
Xiuniang Silk attaches great importance to the protection of minors’ personal information. If you are a minor under the age of 18, you shall obtain the consent of your guardian before using our products and/or services. Xiuniang Silk protects minors’ personal information in accordance with relevant national laws and regulations.
We will not take the initiative to directly collect personal information from minors. Where personal information of minors is collected with the consent of a guardian, we will only use, share, transfer or disclose such information as permitted by law, with the consent of the guardian or as necessary for the protection of minors.
8. Notices and amendments
We reserve the right to amend this Privacy Policy from time to time at our sole discretion. We will notify you of any material changes to this Privacy Policy through a notice published on the Website, and such changes shall only apply to information collected after the revised Privacy Policy takes effect. Any amendments to this Privacy Policy shall take effect immediately upon publication. We encourage you to review this Privacy Policy regularly to keep informed of changes to this Privacy Policy and how we protect your personal information.
9. Third-party links
This Privacy Policy does not apply to any other website or platform unless the context otherwise requires. Please note that the Website may contain links to other websites, platforms or products whose privacy policies and practices differ from ours. These links are provided solely for your convenience and information, and do not imply that we have an affiliation or sponsorship relationship with such third-party websites, nor do they represent our endorsement of information on third-party websites. We shall not be responsible for the collection and processing of your information by such third parties if you provide your information to or interact with any such third-party websites.
10. Contact us
If you have any questions about this Privacy Policy, please contact us through the official website.
Under normal circumstances, we will respond within 15 days. If you are dissatisfied with our response, especially where our personal information processing activities have infringed your legitimate rights and interests, you may also file a complaint or report to the cyberspace administration, telecommunications, public security and industry and commerce regulatory authorities.
Appendix: Examples of personal information and sensitive personal information (not the personal information collected by the Xiuniang Silk Website, official WeChat accounts or video accounts, for illustrative purposes only)
Personal information: refers to various information recorded by electronic or other means related to an identified or identifiable natural person, excluding anonymized information.
Sensitive personal information: refers to personal information that, once leaked or illegally used, is likely to cause infringement of the dignity of a natural person or harm to personal or property safety, including biometric identification, religious beliefs, specific identities, medical and health, financial accounts, whereabouts and other information, as well as personal information of minors under the age of 14.
Device information: includes device identifiers (IMEI, IDFA, Android ID, MAC, OAID, IMSI and other device-related information), application information (application crash information, notification switch status, application installation list and other application-related information), device parameters and system information (device type, device model, operating system and hardware-related information), and device network environment information (IP address, WiFi information, base station information and other network-related information).
